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External Communications Policy

Name: Social Media Exclusion Policy | Effective Date: 20/04/2005 | Last Review Date: 15/04/2023 | Next Scheduled Review Date: 02/09/2025 | Version: 3.1a

Trusted by the World’s Most Secure Companies

Commitment to Confidentiality, Security & Direct Engagement

At Globeway, we serve sectors where confidentiality is not optional — it’s operational. Our clients include leaders in finance, defence, precision manufacturing, and high-value supply chains. These relationships are built on trust, discretion, and the strict handling of sensitive information.

To protect our clients, staff, assets, and operations, we employ a firm Social Media policy:

We do not operate on, engage through, or represent our company via public social media platforms.

Policy Overview

Globeway does not maintain any official presence on social media platforms such as Facebook, Instagram, Twitter/X, TikTok, LinkedIn, YouTube, Reddit, or similar networks.

As such, all communications, whether commercial, technical or operational, are conducted through verified, secure, and professionally controlled channels only.

This policy applies across our global operations and reflects our unwavering focus on contractual compliance and client-first service.

Why We Do Not Use Social Media

Security & Risk Mitigation

We maintain the highest operational integrity by communicating through verified and contractual channels only.

Our service is built on performance — not publicity.

Regulatory & Contractual Compliance

Many of our engagements are sensitive and include confidentiality clauses, non-disclosure agreements, government restrictions, and national security protocols. A no-social-media stance ensures full alignment with the highest standards of compliance — including GDPR, ISO 27001, TAPA, and contract-specific obligations.

Our Communication Channels

We engage directly with clients, suppliers, regulators, and stakeholders through the following secure and official means:

Corporate Website: www.globeway.com.au

Secure Email Communication: @globeway.com.au

Globeway Client Portal/s: @globeway.com.au

Direct Phone Lines and In Person Meetings

If you have received a message or profile claiming to represent us on social media, please disregard and notify us immediately at infosec@globeway.com.au

Brand Representation & Intellectual Property

Globeway strictly controls its brand, identity, and intellectual property. Any unauthorized use of our name, logo, imagery, or messaging — including on social media — is strictly prohibited.

Employee / Agent Conduct & Responsibility

All employees, contractors, and affiliates are bound by internal confidentiality and technology use policies. While individuals may use personal social media for private purposes, they may not:

  • Represent, reference, or imply affiliation with Globeway
  • Disclose operational, client, or project information
  • Use our name, branding, or proprietary visuals
  • Post content captured at client sites, in company vehicles, or within secure environments

These restrictions reflect our internal risk protocols and high-trust commercial obligations.

Third Parties & Social Media Representation

We do not authorize any agency, vendor, affiliate, or media partner to manage social media accounts or engage on our behalf. Any representation of Globeway on public platforms is unauthorized unless explicitly stated on our website.

If you believe someone is misusing our name or representing themselves as an employee or agent of Globeway on social media, please contact our security team immediately.

Email: infosec@globeway.com.au

To verify communications or learn more about our governance policies please contact:

Privacy and Compliance Officer

Email: dpo@globeway.com.au

Website: www.globeway.com.au

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